Coolcontours Newcastle Upon Tyne
Sereniti Salt Retreat
5 Sutherland House
Refund / Cancellation Policy
We are obliged to inform you that we require 24 hours notice if you wish to cancel an appointment or a charge may be made up to 50%.
Once a treatment has been paid for, you have 14 days ‘cooling off period’ where we can offer you a full refund. In the unlikely event that a treatment has shown little or no results, we are not able to offer any refunds.
Please arrive in plenty of time for your appointment. Regretfully late arrival will constitute reduced treatment time, but will be charged at the full rate.